Data Protection & Privacy

MagicPH Privacy Policy – How We Protect Your Data

Your personal information matters. This Privacy Policy explains exactly what MagicPH collects, why we collect it, how we protect it, and what rights you have as a Filipino player on our platform.

 Last updated: January 2025  ·  Compliant with the Philippine Data Privacy Act of 2012

Data Never Sold

MagicPH does not sell your personal data to third parties for marketing.

DPA 2012 Compliant

We follow the Philippine Data Privacy Act and NPC regulations.

Your Rights Are Real

Access, correct, or delete your data — request it any time via support.

Encrypted Storage

All personal data is stored with industry-standard encryption at rest and in transit.

magicph
This Privacy Policy was last updated in January 2025 and supersedes all previous versions. It applies to all registered MagicPH members and visitors to magicph.best.
1

Introduction

MagicPH ("we," "us," or "the Platform") is committed to protecting the privacy and personal data of every registered player and visitor. This Privacy Policy describes how MagicPH collects, uses, stores, shares, and safeguards personal information when you use our platform at magicph.best, including all gaming and sports betting services available to Filipino players.

This policy is written in plain language because we want every Filipino player — not just legal professionals — to understand exactly what happens with their data when they register and play on MagicPH. We believe transparency is not just a legal obligation under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations — it's the right way to operate a platform that thousands of people trust with their personal information and money.

By creating a MagicPH account or using any MagicPH service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how MagicPH handles personal data as described here, please do not register or continue to use the platform. This policy is incorporated into and forms part of our Terms and Conditions.

MagicPH acts as the personal information controller for data collected through the magicph.best platform. Our Data Protection Officer can be reached at support@magicph.best.

2

Personal Data We Collect

MagicPH collects personal data only to the extent necessary for providing and improving our services, complying with Philippine law, and protecting the safety and integrity of the platform. Below is a detailed breakdown of the categories of personal data we collect.

Category Examples Why Collected
Identity Data Full name, date of birth, nationality, government-issued ID number Account registration, age verification (21+), KYC compliance
Contact Data Philippine mobile number, email address, residential address Account communication, OTP delivery, withdrawal verification
Financial Data GCash number, Maya account, bank account details, card number (partial), transaction history Deposits, withdrawals, anti-money laundering compliance
Gameplay Data Bets placed, games played, wagering amounts, win/loss records, session durations Service delivery, responsible gaming monitoring, fraud prevention
Technical Data IP address, device type, operating system, browser, session timestamps Security monitoring, platform optimisation, fraud detection
Communications Data Support chat logs, email correspondence, complaint records Customer support, dispute resolution, quality assurance
Verification Documents ID photos, selfie verification images, proof of address documents KYC/AML compliance, identity verification, withdrawal processing

MagicPH does not collect sensitive personal information such as biometric data, health records, or racial and ethnic origin data unless expressly required for a specific compliance purpose and with your explicit consent.

3

How We Collect Your Data

MagicPH collects personal data through the following channels and methods:

  • Direct registration: When you create a MagicPH account, you provide your name, date of birth, mobile number, and email address directly.
  • Identity verification: When MagicPH requests KYC documents, you upload copies of your government ID, proof of address, or selfie verification through the platform.
  • Transactions: Deposit and withdrawal activity generates payment method data and transaction records automatically.
  • Platform usage: Your gameplay activity, session times, and betting history are recorded automatically as part of normal platform operation.
  • Device and browser data: Standard web and mobile tracking technologies record your IP address, device identifiers, and browser settings when you access MagicPH.
  • Customer support: When you contact MagicPH support via live chat or email, the content of that communication is stored as part of your account record.
  • Third-party payment processors: When you make a deposit or withdrawal, our payment partners may share transaction confirmation data with MagicPH for reconciliation and compliance purposes.

MagicPH does not purchase personal data lists from third parties or obtain your personal data from social media platforms without your knowledge.

4

How MagicPH Uses Your Personal Data

MagicPH uses personal data for the following specific purposes:

  • Account management: Creating, maintaining, and administering your MagicPH account, including processing your registration and verifying your identity.
  • Service delivery: Processing your deposits, bets, and withdrawals; settling game and sports betting outcomes; crediting bonus funds to your account.
  • Legal and regulatory compliance: Meeting obligations under the Philippine Data Privacy Act, Anti-Money Laundering Act, and our gaming licence conditions, including KYC verification and transaction monitoring.
  • Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, collusion, money laundering, and unauthorised account access.
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling behaviour and applying player protection tools where appropriate.
  • Customer support: Responding to your queries, processing complaints, and resolving disputes.
  • Platform improvement: Analysing aggregated and anonymised usage data to improve MagicPH's services, user interface, and game selection.
  • Communications: Sending you transactional notifications (deposit confirmations, withdrawal receipts, OTPs) and, where you have opted in, promotional communications about MagicPH offers.

You can opt out of marketing communications at any time by contacting MagicPH support or using the unsubscribe link in any promotional message. Opting out does not affect transactional notifications essential to your account.

MagicPH does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without providing a mechanism to request human review of that decision.

6

Data Sharing and Disclosure

MagicPH does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances and only to the extent necessary:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and card network processors receive the minimum data required to process your transactions.
  • Identity verification partners: Third-party KYC service providers assist in verifying government-issued ID documents as required by Philippine anti-money laundering law. These providers are bound by strict data processing agreements.
  • Game content providers: Third-party casino game providers may receive anonymised session data for game integrity and technical support purposes. They do not receive your personal identity or payment information.
  • Regulatory authorities: MagicPH discloses personal data to the relevant Philippine gaming regulatory authority, the Anti-Money Laundering Council (AMLC), and law enforcement agencies when legally required to do so.
  • Fraud prevention services: Industry-shared fraud databases may receive flagged data points where fraudulent activity is suspected, in accordance with legitimate interest processing.

All third parties who receive personal data from MagicPH are contractually required to handle it in accordance with the Philippine Data Privacy Act and MagicPH's data protection standards. MagicPH does not transfer personal data outside the Philippines except where legally permitted and with appropriate safeguards in place.

magicph
7

Data Retention

MagicPH retains personal data for as long as it is necessary for the purposes described in this policy, subject to the following specific retention periods:

Data Category Retention Period Reason
Account identity data Duration of account + 5 years post-closure AML legal obligation under Philippine law
Transaction records 10 years from transaction date AMLA and gaming licence compliance
KYC verification documents Duration of account + 5 years post-closure Regulatory requirement
Gameplay and betting history 5 years from the last betting activity Dispute resolution, responsible gaming monitoring
Support communications 3 years from date of communication Dispute resolution, quality assurance
Marketing consent records Until consent is withdrawn + 2 years Evidence of lawful marketing basis
Technical / log data 12 months from date of collection Security monitoring, fraud detection

When data is no longer required and no legal obligation to retain it exists, MagicPH securely deletes or anonymises the data. Anonymised, aggregated data — from which no individual can be identified — may be retained indefinitely for platform analytics and improvement purposes.

8

Security Measures

MagicPH implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or destruction. These measures include:

  • Encryption in transit: All data transmitted between your device and MagicPH servers is encrypted using TLS (Transport Layer Security) protocols. This applies to login, deposits, withdrawals, and all account activity.
  • Encryption at rest: Sensitive personal data and financial information stored in MagicPH's databases are encrypted at rest using industry-standard encryption algorithms.
  • Two-factor authentication: MagicPH uses OTP-based two-factor authentication for login and for high-value withdrawal requests to protect against unauthorised account access.
  • Access controls: Internal access to personal data is restricted on a strict need-to-know basis. MagicPH staff are subject to confidentiality obligations and receive regular data protection training.
  • Intrusion detection: MagicPH operates real-time monitoring systems designed to detect and respond to suspicious access attempts and anomalous account behaviour.
  • Regular security assessments: MagicPH conducts regular vulnerability assessments and security reviews of its platform infrastructure and data handling practices.
  • Third-party security standards: Payment processors and other critical third parties are required to meet equivalent security standards and are subject to periodic review.

Despite these measures, no digital system can guarantee absolute security. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, MagicPH will notify you and the National Privacy Commission (NPC) as required by law, within 72 hours of becoming aware of the breach where feasible.

MagicPH will never ask for your password, PIN, or OTP via email, SMS, or live chat. If anyone claiming to be from MagicPH requests these, report it immediately to support@magicph.best.

9

Cookies and Tracking Technologies

MagicPH uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies on magicph.best:

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in while you navigate MagicPH. You cannot opt out of essential cookies without stopping your use of the platform.
  • Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience on MagicPH.
  • Analytics cookies: Collect anonymised data about how pages are used — which sections are visited most, typical navigation paths — to help MagicPH improve the platform. This data is aggregated and cannot be used to identify individual players.
  • Security cookies: Help detect and prevent fraudulent login attempts and protect your MagicPH account from unauthorised access.

MagicPH does not use advertising cookies or allow third-party advertising networks to place cookies on magicph.best. You can manage cookie preferences through your browser settings. Note that disabling functional or analytics cookies may affect your experience on the platform, but disabling essential cookies will prevent you from logging in.

10

Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by MagicPH. To exercise any of these rights, contact our Data Protection Officer at support@magicph.best. MagicPH will respond to all privacy rights requests within 15 business days of receipt.

  • Right to be informed: You have the right to know how MagicPH collects, uses, and shares your personal data. This Privacy Policy fulfils that obligation.
  • Right of access: You can request a copy of the personal data MagicPH holds about you, including your account details, transaction history, and gameplay records.
  • Right to rectification: If any personal data MagicPH holds about you is inaccurate or incomplete, you can request that we correct it. Some corrections may require identity verification.
  • Right to erasure: You can request deletion of your personal data where it is no longer necessary for its original purpose, subject to MagicPH's legal retention obligations. Data subject to mandatory retention periods under Philippine law cannot be deleted before those periods expire.
  • Right to object: You can object to MagicPH processing your personal data for marketing purposes at any time. You can also object to processing based on legitimate interests, though this may affect some platform features.
  • Right to data portability: You can request a machine-readable copy of personal data you provided to MagicPH for transfer to another service provider, where technically feasible.
  • Right to file a complaint: If you believe MagicPH has handled your personal data in a manner that violates the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any privacy right, email support@magicph.best with the subject line "Privacy Rights Request." Identity verification may be required before we process your request.

11

Minors and Age Restrictions

MagicPH is strictly prohibited to persons under 21 years of age. We do not knowingly collect personal data from minors. Age verification is a mandatory step in the MagicPH registration and withdrawal process, and the platform requires players to confirm that they are at least 21 years old when registering.

If MagicPH discovers or is notified that personal data has been collected from a minor — whether through misrepresentation of age during registration or any other means — the account will be immediately suspended, all transactions will be reviewed, and the personal data will be deleted as far as legally permissible. Any funds associated with an account registered by a minor will not be paid out and will be returned to the payment source or retained as required by law.

Parents and guardians who believe a minor may have registered on MagicPH should contact support@magicph.best immediately with relevant information so we can take prompt action.

12

Changes to This Privacy Policy

MagicPH may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or in-platform notification at least seven days before the updated policy takes effect, except where immediate changes are required by law.

The "Last Updated" date at the top of this page is revised whenever the policy changes. We recommend reviewing this page periodically. The current version of this Privacy Policy is always available at magicph.best/privacy-policy. Your continued use of MagicPH after the effective date of any update constitutes acceptance of the revised policy.

Minor clarifications and non-material updates that do not change the substance of how we handle your data may be made without formal notification, though the "Last Updated" date will always reflect the most recent revision.

13

Contact Our Data Protection Officer

MagicPH has appointed a Data Protection Officer (DPO) who is responsible for overseeing our compliance with the Philippine Data Privacy Act and related regulations. For any privacy-related queries, requests to exercise your data rights, or concerns about how MagicPH handles your personal data, contact our DPO:

  • Email: support@magicph.best (subject line: "Privacy / DPO")
  • Response time: MagicPH acknowledges all privacy queries within 48 hours and aims to resolve them within 15 business days.

If you are not satisfied with MagicPH's response to a privacy concern, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the government body responsible for enforcing the Data Privacy Act. The NPC can be reached through its official channels as a Philippine government body.

Data Privacy queries: support@magicph.best — Filipino and English supported — 24/7 availability.

magicph
Your Data Rights

Rights Every Filipino MagicPH Player Has

Under Philippine law, these protections are not optional — MagicPH is legally required to honour them, and we take that seriously.

Right to Be Informed

You have the right to know what data MagicPH collects, how it is used, and with whom it is shared. This Privacy Policy fulfils that obligation in full and in plain language.

Right of Access

You can request a copy of all personal data MagicPH holds about you — account details, betting history, KYC records — by contacting support@magicph.best.

Right to Rectification

If any information MagicPH holds about you is wrong or out of date, you can request that we correct it. Some corrections require identity verification for your protection.

Right to Erasure

Where data is no longer needed and there is no legal requirement to retain it, you can request deletion. Data subject to mandatory AML retention periods cannot be deleted early.

Right to Object

You can object to MagicPH using your data for marketing at any time. Objections to processing based on legitimate interests will also be considered and responded to in writing.

Right to Complain

If you believe MagicPH has mishandled your personal data, you have the right to file a formal complaint with the National Privacy Commission (NPC) of the Philippines.

Why Trust MagicPH

A Platform That Treats Your Privacy Seriously

Privacy commitments are only as good as the technical and organisational measures behind them. Here's what MagicPH actually does.

TLS Encryption on Every Connection

Every page load, login, deposit, and withdrawal on MagicPH travels through TLS-encrypted connections. Your data is never transmitted in plain text, regardless of the network you're on.

Encrypted Data at Rest

Your identity data, financial records, and gameplay history are encrypted in MagicPH's databases. Even in the unlikely event of unauthorised server access, your personal data is not readable without the encryption keys.

Strict Internal Access Controls

Personal data on MagicPH is accessible only to staff members who need it for their specific role. Access is logged, monitored, and regularly audited to prevent internal misuse.

NPC-Aligned Compliance

MagicPH structures its data handling practices around the National Privacy Commission's guidelines and the requirements of RA 10173. We don't just meet minimum thresholds — we aim to exceed them.

No Unwanted Marketing

MagicPH sends promotional communications only to players who have opted in. Opting out is immediate and permanent — one request to support removes you from all marketing lists.

Breach Notification Within 72 Hours

In the unlikely event of a data breach affecting your rights, MagicPH is committed to notifying both you and the NPC within 72 hours of becoming aware — in line with Philippine legal requirements.

Play on MagicPH — Where Your Data Is as Safe as Your Winnings

Register for free today. ₱100 minimum deposit. Instant GCash and Maya payouts. Over 500,000 Filipino players trust MagicPH with their gaming and their data.